Terms and Conditions – DiaLA

TERMS AND CONDITIONS – DIALA

DIALA – Diabetes Lifestyle Assistant.

Dr.Mohan’s DiaLa  (“Service”, “Dr.Mohans DiaLa ”, “we,” “us,” or “our”) collects information from you in order to provide better service and a better user experience.

ELIGIBILITY
DIALA is only for the registered patients of Dr.Mohans Diabetes Specialities Centre

SERVICES

  • Book Appointment
  • Prescription Refill
  • Daily Health Tracker
  • Health Record
  • Diabetes Shopee
  • Find the nearest Dr.Mohans Clinic
  • Profile Information
  • Help & Support

YOUR USE OF THE DIALA PLATFORM
DiaLA has been developed in order to educate the patients about healthy life style modification and enable them to monitor their health records anytime.

Appointment for home collection, doctor visit and teleconsultation will be subject to availability/terms and conditions.

PAYMENT & REFUND POLICY
Payments in DIALA App are done through payment gateway. Mode of payments can be done through ecommerce debit/credit card, Internet Banking or UPI. Cash on Delivery (COD) is not enabled  in Diala App.

In case the venue sought by the patient is out of bounds for a clinic to cater, home collection may be refused. The money collected for home collection will be refunded within 7 working days through bank transfer.

Right to refund the amount collected is held by the administrative authority of Dr. Mohans Diabetes Specialities Centre.

Dr. Mohan’s Diabetes Specialities Center is not liable if your inquiries/ payments do not get delivered to us which may be due to technical problems such as network connectivity, spam regulations, or any other issues faced at the time of inquiry submission.

DATA & INFORMATION POLICY
We respect your right to privacy in respect of any personal information provided to us for the purposes of availing our Services.

AMENDMENTS
We may from time-to-time update or revise these Terms and Conditions. Every time you wish to use the DIALA App, please check the relevant Terms and Conditions and Privacy Policy to ensure you understand the terms that apply at that time.

CONTACT US
Dr. Mohan’s Diabetes Specialties Center is not responsible if there is a delay in responding to your queries. We try our best to respond to your queries on time however if you find a delay in response we request you to send an
email to info@drmohans.com or call 8939110000.